Privacy Policy

1. Who this policy applies to

This policy applies to the Leeboo.ai website, applications and related educational services (collectively, the “Service”). In this policy, “Leeboo”, “we”, “us” and “our” mean the team operating Leeboo.ai.

2. Information we process

Account information: information you provide when registering or managing an account, such as your name, email address, phone number, password credentials and learning preferences.

Learning content: questions, prompts, chat messages, feedback, files, textbook pages or other materials you choose to upload or submit, together with the answers and study materials generated in response.

Service and device information: technical logs and information such as IP address, browser and device details, pages or features used, timestamps, crash reports and diagnostic events. This information helps us operate, troubleshoot and protect the Service.

Transaction information: where paid features are offered, we may receive payment status, plan details, transaction identifiers and billing-related records from the payment provider. Your complete card, UPI or banking credentials are handled by the relevant payment provider and should not be sent to us in support messages.

Do not submit passwords, financial credentials, government identity numbers, health information or other sensitive personal information in learning prompts or uploaded documents unless a feature specifically requires it and you are legally entitled to provide it.

3. How we use information

• Create, authenticate and manage your account.
• Provide textbook-based search, explanations, summaries, practice questions and other learning features you request.
• Store your learning activity and preferences where the Service offers those features.
• Respond to support requests, feedback and service notifications.
• Process subscriptions and payments through authorised payment providers.
• Maintain platform security, prevent abuse, investigate errors and improve reliability.
• Meet legal obligations and protect the rights, safety and property of users and Leeboo.

4. AI processing and service providers

Some features use automated systems and AI models to process your questions, uploaded learning materials and related context to generate responses. To provide the Service, information may be processed by hosting, database, storage, analytics, communication, payment and AI technology providers acting on our behalf. Access should be limited to what is reasonably necessary for their service role.

AI-generated responses may be inaccurate or incomplete. Do not rely on them as the sole basis for important academic, professional, financial, medical or legal decisions.

5. Sharing and disclosure

We do not sell your personal information. We may share limited information with service providers that help operate the Service, where you direct us to share it, with your consent, or where disclosure is required by law or reasonably necessary to protect users, the Service or legal rights. We do not make your private account content public unless you choose to publish or share it through a feature.

6. Cookies and similar technologies

The website may use essential cookies or similar technologies to maintain sessions, remember preferences, protect accounts and support basic site functionality. If optional analytics or marketing technologies are introduced, we will provide any notices or choices required by applicable law.

7. Retention and security

We retain information for as long as reasonably necessary to provide the Service, maintain your account and learning history, resolve support issues, prevent abuse, meet legal and accounting obligations, and enforce our agreements. Retention periods may vary by information type and operational or legal requirements.

We use reasonable technical and organisational safeguards intended to protect information. No internet transmission or storage system can be guaranteed completely secure. You are responsible for keeping your password confidential and notifying us promptly if you suspect unauthorised account access.

8. Your choices and privacy requests

You may update account information through available account settings. You may request access, correction or deletion of personal information, withdraw consent where processing is based on consent, or raise a privacy concern by contacting us. We may need to verify your identity and may retain information where required or permitted by law.

9. Children and student accounts

Leeboo is an educational service that may be used by students. If you are under 18, use the Service with the knowledge and permission of a parent or legal guardian. Parents or guardians who believe a child has provided personal information without appropriate permission may contact us to request review or deletion, subject to applicable law.

10. Changes to this policy

We may update this policy as the Service, technology or legal requirements change. The revised version will be published on this page with an updated effective date. Where required, we will provide additional notice or seek consent.

11. Contact and grievance requests

For privacy questions, data requests or complaints, contact the Leeboo team using the details below. Please describe your request and include the email address associated with your account; never send your password.

Email: contact@leeboo.in
Phone: +91 82004 986726
Website: www.leeboo.in